After-sales Service

Yimikang's service philosophy is centered around the principle of "customer first and dedicated service." The company is committed to providing professional services throughout the entire product lifecycle, ensuring that our customers can rely on us without any concerns. Through years of continuous effort, Yimikang has built a nationwide after-sales service system with an experienced service team. We employ advanced maintenance concepts and technologies to address customers' practical issues, fundamentally ensuring the most reliable performance of our systems and guaranteeing the safety and continuity of our clients' business processes.

After-sales service

Startup and commissioning service

Free repair service during the warranty period

24/7/365 phone-based technical support service

24/7/365 emergency response service for faults

Spare parts guarantee service

Nationwide after-sales service hotline:400-0300249


· Standardized Service Process: Yimikang's maintenance and service business establishes a standardized and streamlined service process to ensure convenient, fast, and clear services with a controllable process.

· Localized After-sales Service: Yimikang offers a nationwide service network covering 31 provinces, municipalities and autonomous regions in China, providing customers with prompt local service and rapid response.

· Customized Service Requirements: Yimikang caters to different customer needs by providing customized requirement analysis and tailored solutions, ensuring customer satisfaction.

· Professional Service Capabilities: All service engineers have undergone rigorous theoretical, practical, and service philosophy training and possess relevant qualifications to guarantee service quality.

· IT-based Service Process: Yimikang's service business information system ensures a procedured, standardized, and IT-based services.